HostMonster is the # 2 choice on the
Worlds Best Online Business Resources Top 10 Hosting Reviews List.
Since 1996, HostMonster has been providing affordable web hosting service to the internet community. The key to HostMonster's longevity and popularity as a quality web hosting service lies in their commitment to customer service, as well as their extensive offering of features and software.
Their web site hosting package includes a Free Domain Name or Domain Transfer, Site Promotion Package, and Unlimited Disk Space, Bandwidth and POP/Imap Email Accounts.
Price Value
HostMonster's web site service package, which is regularly priced at just $6.95 per month, positions them as an affordable web hosting service provider who are able to meet the hosting budget needs of the internet consumer. For a limited time, the cost of this web site hosting service has been further reduced to $5.95 per month.
HostMonster's provides a top knotch lineup of features and software in their web hosting service package. Additional value is received in the form of their site promotion and search engine submission service.
HostMonster provides a standard 30-Day Money Back Guarantee. It can be found in their tiny terms link at the bottom of the page. In addition, you are able to cancel at anytime without cancellation penalty as they do not require long-term contracts. This feature alone ensures their ranking in amongst the best web hosting providers group.
Server Reliability
HostMonster has a Guaranteed Network Uptime of 99.9%. This Guarantee is supported by an OC-48 Backbone Connection, 24/7 Monitoring, UPS Backup, Diesel Generator Backup Power, and Quad Processor Performance Servers.
HostMonster's lower rating is mainly due to a lack of technological information made available by the company, and failure to provide customer feedback and may not fully express the quality of service they provide.
As HostMonster is one of the web site hosting services that we use personally, we are able to verify that they provide a quality web hosting service. Over the last 9 months there has only been one outage of 27 minutes. By the time we found the phone number and called in, their technical support staff was hard at work resolving the issue and their well informed, courteous phone support was able to relay information on what was happening and when we could expect a return of service. All around it was a satisfying experience, despite the brief outage.
Control Panel
HostMonster's web hosting service package comes with the user-friendly cPanel Control Panel. cPanel is a popular control panel that is widely used throughout the industry because of its ease of use and ability to install popular software and scripts with a few quick clicks.
Supported Software:
Software: CGI-BIN and Library, Server Side Includes, Frontpage 2000/2002 Extensions, PHP 5, SSH Shell Access, FTP, MySQL Databases/Server, PostgreSQL Databases/Server, Support for Custom PHP .INI Files, Perl 5, Python, Ruby/Ruby on Rails, Javascript/DHTML and Customized Apache Web Server.
Pre-configured scripts include Fantastico, WordPress Friendly, b2evolution, Bulletin Board, Form-mail Scripts, PHP Nuke, Guest Book, Mailing Lists, Image Galleries/Coppermine, Poll and Survey Software, Moodle, Drupal and Joomla and phpForm Generator.
New Drag and Drop Web-site Builder and Web File Manager.
Web reports and statistics are made available with Log Files and Site Stats.
Available settings options include Courtesy Site Backups, Customizable Error Pages, Customizable Cronjobs, and Override .htaccess Support.
Email: POP3/POP3 Secure Email, IMAP/Secure IMAP Email, Forwarding Email Accounts, Autoresponders, 3 Different Web Based Email Solutions, and Spam Assassin Protection.
Multimedia: Real Audio and Video, Flash, Macromedia Shockwave, Streaming Video, Streaming Audio, MIDI File Support and Add own MIME Types.
E-commerce: OS Commerce Shopping Cart, Agora Shopping Cart, SSL Secure Server, Free Generated Certificates, Password Protected Directories and OpenPGP/GPG Encryption.
Site Promotion: Search Engine Submission, $50 Google Adwords Credit and $25 Yahoo! Search Credit.
Customer Service
HostMonster provides their customers with USA based customer support that includes 24/7 Toll Free Phone Support with hold times averaging under 60 seconds. They provide customer support 24/7 via email, online chat and their support ticket system, available through the online helpdesk.
HostMonster includes a comprehensive selection of online resources for their customers, which include articles, a user forum, a comprehensive knowledge base, and an extensive collection of video tutorials. HostMonster also includes a free pro account to www.simplescripts.com - simplifying the installation of blogs, forums, galleries, and ecommerce etc for their customers.
What Their Customers Have To Say
HostMonster is not providing consumer reviews at this time, and as it is one of the web site hosting services we use, let us add the following in the way of a consumer review.
We have been using the web hosting services provided by HostMonster for many months. Over that time, only one slight outage occurred and it was dealt with almost before we had time to lookup their support number and call in. During our time with HostMonster, we have made use of their phone support and their support ticket systems. At all times, service was quick, professional and courteous with easy to follow instructions.
One other huge benefit we have found is that we do not have to play with file permissions in order to work with WordPress. In fact, we moved WBOBR.com to HostMonster because we were unable to do this with another hosting provider we were trying out. This feature alone is priceless when it comes to working with WordPress blogs.
In all, we would be remiss to give HostMonster anything less than a stellar rating in the area of Customer Service. Their commitment to the needs of their customers easily positions them as one of the best rated web hosting service providers.
SherryD
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MATERIAL CONNECTION DISCLOSURE:
You should assume that the authors of information provided on this site have an affiliate relationship and/or another material connection to the providers of goods and services mentioned in this information and may be compensated should you decide to purchase from one of these providers. You should always perform due diligence before buying goods or services from anyone via the Internet or offline.
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